At OhanaPsych, caring for people living with serious mental illness is not the hard part of our work — it is the heart of it. If you or someone you love lives with a condition like schizophrenia, schizoaffective disorder, bipolar disorder, or severe depression, you are welcome here. Most of the people we serve in this part of our practice are covered by Medicaid (QUEST), and we accept it. We meet you by telehealth across the state or in person, and we walk alongside you so you can live and thrive to the fullest of your ability.
Long-acting injectable medications — and why they can help
A long-acting injectable (LAI) is an antipsychotic medication given as a shot that releases slowly over weeks, instead of a pill taken every day. For many people that is a relief: no daily reminder, no pillbox, no missed doses on a hard day.
The evidence is encouraging. Across dozens of studies, people taking long-acting injectables were less likely to relapse or be hospitalized than those on daily pills (Kishimoto et al., 2021). National guidelines from the American Psychiatric Association recommend offering an injectable to people who prefer one, or who have had a hard time taking medication consistently (Keepers et al., 2020). It is not the right fit for everyone — but for many, it makes staying well far easier.
Delivered to your home, on any island
We welcome people who need injectable medications, and we work to make them easy to get. Through our pharmacy partnerships, we can arrange for your injectable medication to be delivered and given right in your own home — on any island. No arranging rides, no missing a dose because the clinic is far away. The care comes to you.
We partner with your care team
You are not meant to do this alone, and neither are we. We work hand in hand with case-management agencies and your support team, coordinating care so nothing falls through the cracks and you have what you need to stay stable and well.
Who we help
We provide ongoing psychiatric care for people living with schizophrenia, schizoaffective disorder, bipolar disorder, severe and persistent depression, and psychosis — with steady, compassionate follow-up that does not give up on you.
Discharging from Hawaiʻi State Hospital
We also welcome people being discharged from Hawaiʻi State Hospital, and we work alongside forensic treatment teams to support a safe, steady transition. Our goal is to help you hold onto your progress and remain — and thrive — in your own community.
Getting care by telehealth
Most of our care is delivered by secure video, and your injectable medication can be given at home, so distance does not have to stand between you and steady treatment. Some parts of care — such as certain controlled medications — still follow the federal Ryan Haight Act and DEA rules and may call for an in-person step; we will tell you clearly if that applies to you.
Lasting access by telehealth
As we complete the final stages of becoming a Rural Health Clinic (RHC), telehealth for mental-health care is here to stay with us. Under Medicare’s rural-health rules, RHCs are permanently authorized to provide behavioral and mental-health care by telehealth — including into your home, anywhere in Hawaiʻi — not under the temporary flexibilities that expire and must be renewed. For our patients, that means dependable, lasting telehealth access to the care you need.
Wherever you live, OhanaPsych is your statewide practice. We provide care across the entire state of Hawaiʻi by telehealth, reaching every island — Hawaiʻi Island, Maui, Oʻahu, Kauaʻi, Molokaʻi, Lānaʻi, and Niʻihau. If you would rather be seen in person, you have that option at our offices in Hilo and Honolulu.
Insurance — Medicaid (QUEST) welcome
We accept Hawaiʻi QUEST / Med-QUEST (Medicaid) — AlohaCare, HMSA QUEST Integration, ʻOhana Health Plan, and UnitedHealthcare Community Plan — plus Medicare and most commercial insurance. If you are not sure whether your plan is accepted, our team will check before your first visit.
When to reach out
You do not need to be in crisis to reach out — new patients are welcome. Call (808) 777-9460 or start your request online.
If you or someone you love is thinking about suicide or self-harm, get help right away. Call or text the 988 Suicide & Crisis Lifeline (call or text 988, or chat at 988lifeline.org). In Hawaiʻi, Hawaiʻi CARES is available by calling or texting 988, or at 808-832-3100 / 800-753-6879. In a life-threatening emergency, call 911.
Medically reviewed by George Mackel, MSN, APRN, NP-C, PMHNP-BC, CARN-AP — President & Owner, OhanaPsych / Ohana Care Clinic.
Last reviewed: June 28, 2026. Citations verified: June 28, 2026.
This page is general health education from OhanaPsych. It is not a substitute for a personal evaluation by a qualified clinician who knows your situation, and reading it does not create a provider–patient relationship. If you think you may have a mental health condition, reach out to us or another licensed provider. In an emergency, call 911.
References
Keepers, G. A., Fochtmann, L. J., Anzia, J. M., Benjamin, S., Lyness, J. M., Mojtabai, R., & Hong, S.-H. (2020). The American Psychiatric Association practice guideline for the treatment of patients with schizophrenia. American Journal of Psychiatry, 177(9), 868–872. https://doi.org/10.1176/appi.ajp.2020.177901
Kishimoto, T., Hagi, K., Kurokawa, S., Kane, J. M., & Correll, C. U. (2021). Long-acting injectable versus oral antipsychotics for the maintenance treatment of schizophrenia: A systematic review and comparative meta-analysis of randomised, cohort, and pre–post studies. The Lancet Psychiatry, 8(5), 387–404. https://doi.org/10.1016/S2215-0366(21)00039-0
Frequently Asked Questions
Does OhanaPsych accept QUEST, Medicaid, and insurance for serious mental illness and long-acting injectable care?
Yes. We are in network with the Hawaiʻi QUEST Integration plans — AlohaCare, HMSA, ʻOhana Health Plan, and UnitedHealthcare Community Plan — and we also accept Medicare and most commercial insurance. If you are not sure about your coverage, contact our office and we will help you check.
Can I receive serious mental illness and long-acting injectable care by telehealth, or do I need to come into the office?
We offer both. You can be seen in person at our Honolulu or Hilo office, or by secure telehealth from anywhere in Hawaiʻi. Some visits or treatments may require an in-person appointment, and we will let you know if that applies to your care.
How do I make an appointment for serious mental illness and long-acting injectable care?
You can request an appointment through our online scheduling page, or call us at (808) 777-9460 for Honolulu or (808) 867-8002 for Hilo. We welcome new patients and will help match you with the right provider.
Who provides serious mental illness and long-acting injectable care at OhanaPsych?
Care is provided by our team of licensed, board-certified psychiatric providers. You can read about each member of our team on our Providers page.
